Ready to Join the Fire&Spark Team?

Note: All roles are remote

Join a team that (actually) cares.

At Fire&Spark, we empower each other. From the work we deliver to the way we interact, we’re a motivated bunch that’s committed to the team just as much as we’re committed to our clients.

Make an impact.

We add significant value to fast-growing e-commerce brands through content and search marketing. You’ll have the autonomy to manage your own accounts, balanced with support from your team, to achieve measurable results each day. You’ll also be growing an enviable resume – though we’ll never give you a good reason to leave.

Boredom just doesn’t happen around here.

We encourage our staff to continuously refine their craft by funding educational experiences relevant to their work, like conferences, classes, and books. Full-time permanent employees get a $3,000 annual stipend to polish their skills. You’ll also be given a lot of responsibility and the opportunity to apply your newfound knowledge through your work.

Team culture.

We love what we do. Our team is looking for people who are passionate about learning digital marketing and enthusiastic about applying analytical methods to digital campaigns that benefit our clients.

We live our core values everyday:

PASSION FOR LEARNING – Pursue continuous learning with passion, enthusiasm and curiosity. Failures are expected and valued as learning opportunities.
TEAM FIRST – Put team success ahead of personal glory and avoid unnecessary competition.
LET DATA GUIDE YOU – Challenge opinions not supported by data. Evidence based on facts and hard numbers is the best basis for decision-making.
GET THE DETAILS RIGHT – Sweating the small stuff is the difference between mediocre and magnificent.
TAKE OWNERSHIP – Celebrate successes and take full responsibility for negative outcomes. Always ask what you could have done better and never shift blame to others.If these values resonate with you, we would love to hear from you!

Yoga and beer, if you can handle it?

We’re all adults. There’s no clock punching here. You’ll be trusted to make good decisions and take care of your work. In turn, we’ll take care of you.

Full-Time Permanent Employee Benefits Include:

$3000 in paid training and education programs annually
$750 annual remote work stipend
$500 annual wellness stipend.

Sales Operations Manager

Remote

Contracted

Mid Level

We are looking for an experienced Sales Operations Manager to help us drive our growth, manage sales operations and identify new opportunities for our business. To excel in this role you should be a highly resourceful, detail-oriented, and driven individual with great organizational and communication skills. This role will be interacting directly with the Director of Sales on a daily basis.

This is a contract role providing coverage while our Sales Operations Manager is on maternity leave. The initial contract is expected to last 3–5 months. Weekly hours will vary depending on lead flow and sales activity. There may be potential to extend or evolve the role based on company needs and performance.

This is a remote position. All applicants must be available to work between 9 a.m. - 1 p.m. EST (more overlap with 9 a.m. - 5 p.m. EST is even better, if possible!).

Your main responsibilities will include:

Managing day-to-day operations of the sales team
Supporting the sales team in meeting their goals
Managing and keeping track of KPIs and metrics
Tracking performance and sales metrics within a CRM (Pipedrive), and managing our CRM and supporting systems
Managing workflow automation
Identifying qualified leads from digital campaigns, conferences, referrals, and tradeshows, and cold calling/setting up meetings with qualified prospects
Ensuring all sales prospects are properly nurtured
Maintaining a strong sense of pace and urgency to ensure work is completed on time

Tools we use:

Pipedrive
Apollo.io
Slack
Asana
Google Suite
AI Tools (ChatGPT/Gemini)

Required Qualifications:

Bachelor's degree or equivalent experience
A minimum of 2-3 years of relevant work experience
Fluent verbal and written English
Experience with working in CRMs, preferably Pipedrive
Demonstrated project management experience
Excellent written, verbal and interpersonal communication skills
Strong data analysis skills
Experienced in workflow automation management
Well-organized and detail-oriented
Tech-savvy

Spark points for:

Experience working for a digital marketing agency
Experience working with startups
Experience supporting/implementing ABM outreach
Demonstrated knowledge of SEO
Remote work experience

To excel in this role, you should be:

A confident communicator, who understands how to effectively tailor messaging and articulate value on the phone, or over email.
A self-starter who takes charge
Capable of tailoring pitches for each lead and conversing without a script
Able to quickly develop an understanding of Fire&Spark’s services and its unique value add in the SEO agency space

If this is something that sparks your interest, we are looking forward to seeing your application!

Ready to Join the Fire&Spark Team?

Sales Operations Manager

Apply for this position